Contact Northline
A real manager, three rings, six days a week.
Pick the fastest route below. Anything urgent — a gate that won't open, a door that won't lift — is always better on the phone than in a form.
What do you need to do?
Most requests are one tap away — no form required.
Find a storage facility
Six Twin Cities buildings with live availability.
Search locations
Rent or reserve a unit
Lease online in about nine minutes, gate code included.
Start renting
Access my account
Leases, autopay, authorized users and move-out notice.
Open portal
Pay a bill
One-time payment without signing in — unit number required.
Pay now
Ask about an existing rental
Transfers, rate questions, insurance or move-out dates.
Message a manager
Help getting into a facility
Gate code not working, stuck door, or a lost key.
Call the site line
Ask a general question
Anything else — we answer email within one business day.
Send a message
Facility-specific help
Find the building, get its direct line and manager.
Hours
- Office & phone
- Mon–Sat 9am–6pm · Sun 10am–4pm
- Live chat
- Mon–Fri 8am–8pm · Sat 9am–5pm
- Email response
- Within one business day, usually same day
- Gate access
- 6am–10pm daily · 24-hour access available
After hours or urgent
Locked out, gate down, or a unit that won't secure after 6pm? Call the main line and press 9 — it rings the on-call manager's mobile until 10pm, then the overnight security desk.
(612) 555-0148Fire, medical or a crime in progress: call 911 first, then us.
Quick answers
How do I get my gate code?
It's emailed and texted the moment your lease is signed, and it's always visible in the customer portal.
What's your move-out notice?
Ten days. Give notice in the portal or tell your manager, and we prorate the remaining days.
Do you accept deliveries?
Yes at Maple Grove and Brooklyn Park during office hours. Business renters get a signed receiving log.
Can I add someone to my unit?
Add authorized users yourself in the portal — each one gets their own gate code and access log.
Every building, every manager
Northline Brooklyn Park
8815 Zane Ave N, Brooklyn Park, MN 55443
Office Mon–Sat 9–6 · Gate 6am–10pm
Call this facilityNorthline Roseville
1740 County Rd C W, Roseville, MN 55113
Office Mon–Sat 9–6 · Gate 6am–10pm
Call this facilityNorthline St. Louis Park
6120 Cedar Lake Rd, St. Louis Park, MN 55416
Office Mon–Sat 9–6 · Gate 6am–10pm
Call this facilityNorthline Eagan
3305 Sibley Memorial Hwy, Eagan, MN 55122
Office Mon–Sat 9–6 · Gate 5am–11pm
Call this facilityNorthline Maple Grove
13400 Grove Dr, Maple Grove, MN 55369
Office Mon–Sat 9–6 · Gate 6am–10pm
Call this facilityNorthline Woodbury
755 Commerce Dr, Woodbury, MN 55125
Office Mon–Sat 9–6 · Gate 6am–10pm
Call this facility
Still just looking for a unit?
Skip the form — search your ZIP and see what's open today, with prices and drive times from your door.
Prefer to talk? (612) 555-0148
Find storage near you
Six neighborhood facilities across the Twin Cities.
New to Northline? Read our story or browse climate-controlled storage.